We are passionate about offering great overall service and we strive to offer excellence throughout our customer experience.
As a result, we are proud to offer a selection of convenient benefits to all our customers from free express delivery to a money-back guarantee for any products that don't quite hit the mark.
UK Next Working Day Delivery
When you place an order with us, we do our best to get it to your door as soon as possible. Therefore, we offer Free Next Working Day Delivery on all orders totalling over £50 within the UK.
For more details on our delivery services and overseas shipping, view our delivery information.
Lowest Price Promise
We pride ourselves on offering all of our products at the best prices on the market. Therefore, if you come across any of the products in our collection being sold at a lower price, we'll endeavour to match that price without any drawbacks.
However, at this time, we are only able to price match official retailers. We cannot price match Amazon, eBay or online catalogues. Additionally, to price match a product, it must be in stock and available for immediate purchase at the stated lower price.
14-Day Money-Back Guarantee
To ensure product satisfaction, we offer a 14-day money-back guarantee on all orders. This guarantee period runs from the day of arrival to the provided shipping address and allows for a product to be returned without any stated reason.
Please bear in mind, that the product must be in brand new condition with all of its original packagings to qualify for this guarantee. Any returns that don't match the stated condition are liable to refund deductions. For more information on our full returns policy, take a look at our terms and conditions.
Excellent Customer Service
We pride ourselves on providing top-quality service to all our customers. Therefore, we're always happy to help with any queries or issues you might be facing.
To that end, our support team aim to respond to any emails sent our way within 2 working days of receipt. Additionally, if you have questions about our products, be it before or after purchase, our sales team can be reached at +44 (0) 207 794 8485 from 9:00 - 17:00 on any working day.